> ## Content Index > Fetch the complete content index at: https://millionaire-marketing.ghost.io/llms.txt > Use this file to discover other available public pages before exploring further. # The Agency That Moved Its Front Door Online - URL: https://millionaire-marketing.ghost.io/the-agency-that-moved-its-front-door-online/ - Published: 2026-09-21T12:22:54.000Z - Updated: 2026-09-21T12:22:54.000Z - Author: John Stone The Social Security Administration publishes a performance dashboard, and the headline number on it is startling in a good way. Average speed of answer on the national 800 number was reported at six tenths of a minute this July, against eight minutes a year earlier. Nobody waits thirty-six seconds to reach Social Security, and the agency's own inspector general explained why last December: a caller who requests a callback is recorded as having waited zero. Measured properly, callback callers waited an average of one hour and fifty-one minutes in the most recent full year studied, and callers who stayed on hold waited fifty-nine minutes. The published figure was 15.9 minutes. That gap is worth sitting with, because the same period saw the workforce fall to roughly 49,500, its lowest level in about fifty years, with more than 8,000 positions lost in fifteen months and direct customer service posts down about ten percent. Roughly 1,500 field office staff were moved onto the phones and about 2,000 field office positions eliminated. The agency's stated plan is to cut field office visits roughly in half, from more than 31 million a year to about 15 million. --- ***Sponsored by*** ***Porter & Co.*** Trump’s Plot To Save America China just declared war on America. Not with troops, ships or a cyber attack but with something far more underhanded: a new monetary system designed to create an exodus from [America’s broken dollar](https://click.milmkt.com/stwa/1C90131?ref=millionaire-marketing.ghost.io). As currency analyst Stern Drew reports: “For the first time ever, the People’s Bank of China has made expanding the yuan’s global reach a central priority.” They’re planning physical gold vaults in Hong Kong, a central gold-clearing system, yuan-denominated contracts with physical delivery, and cross-border payment networks that allow nations to settle trade without the dollar. China already controls more than 90% of the world’s refined rare earths – the critical materials essential to new technology like data servers, drones and EVs. Put it together with their new currency system and the strategy becomes clear: Control the resources the world needs, build a payment system outside the dollar, then give foreign nations a hard-asset reason to use the yuan instead. This is how you stage a reserve currency coup… but today I can show you that Beijing’s assault on our money is not a “first strike”, but a counter-attack. [**Because I believe President Trump has already set America’s own monetary coup in motion.**](https://click.milmkt.com/stwa/1C90131?ref=millionaire-marketing.ghost.io) It wasn’t debated in Congress and it wasn’t voted on in the Senate… Trump’s controversial plan has been assembled through a flurry of executive orders, bilateral deals, government stakes in strategic companies – and a landmark pact signed by 13 nations behind closed doors inside the State Department. And I believe it represents the first complete reset of the U.S. dollar in more than half a century. Trump isn’t merely defending the old dollar. [I believe he is replacing it.](https://click.milmkt.com/stwa/1C90131?ref=millionaire-marketing.ghost.io) Not with Bitcoin, or a CBDC – or a gold-linked currency like China’s… My research suggests Trump intends to revive the fading dollar with a new kind of money anchored to the most important physical resources of the 21st century: With the minerals, energy, metals and colossal infrastructure without which artificial intelligence cannot exist. [I call it the Silicon Dollar.](https://click.milmkt.com/stwa/1C90131?ref=millionaire-marketing.ghost.io) If Trump succeeds, this emerging new monetary architecture could secure America’s reserve-currency dominance for decades to come. Even longer. If he fails, China will be waiting with its gold, its payment system, and its stranglehold over the world’s critical resources. When the world’s two greatest powers fight for control of money, everything could be radically repriced: Stocks, commodities, savings, retirement accounts – practically every asset you own. The last time America reset the dollar, it minted an average of more than a thousand new millionaires every day while quietly destroying the purchasing power of families who never understood what was happening. [And I believe it is unfolding again.](https://click.milmkt.com/stwa/1C90131?ref=millionaire-marketing.ghost.io) That’s why I’ve produced a critical new documentary exposing Trump’s secret dollar reset, the five companies sitting at its most valuable chokepoints, and the name and ticker of my No. 1 move to make today. Most Americans have no idea this war has even started – and that means they are totally unprepared for what could happen next. [**Watch Trump’s New Dollar now.**](https://click.milmkt.com/stwa/1C90131?ref=millionaire-marketing.ghost.io) [![](https://mde-images.marketbeat.com/doc-conversion/2026/08/1a307952d8e8.png)](https://click.milmkt.com/stwa/1C90131?ref=millionaire-marketing.ghost.io) Good investing, Porter Stansberry --- ### Where the Volume Is Supposed to Go The plan is not simply to serve fewer people. It is to move the work online, and for most people most of the time that is genuinely better. Checking a benefit amount, printing a benefit verification letter, or changing an address online at eleven at night beats driving to an office. The complication is the door. Since June of last year, the agency's online services require an account through Login.gov or ID.me, and the legacy username and password logins were retired. Creating one requires an email address, a current government photo identification, and a phone or camera capable of completing the verification. That is an unremarkable set of requirements for most adults and a genuine wall for a specific group: people whose driver's license lapsed when they stopped driving, people without a smartphone camera, and people whose credit file is too thin to answer the knowledge-based questions these systems fall back on. ### The Mechanics of a Door With No Second Entrance Follow that person through the system and the design problem appears. In March of last year the agency announced that identity proofing for several transactions would have to happen in person, then walked much of it back within weeks. What survived is this: claims for disability, Medicare and Supplemental Security Income can be completed entirely over the phone. Claims for retirement, survivors, and spousal or child benefits cannot. Those require either an online account or in-person proofing. Changing direct deposit sits in the same category. ### The Single Remaining Route So the person who cannot complete online verification has exactly one route left, and it is a physical appointment, at an office network that is smaller than it was, in a system that has been appointment-only since January of last year and is actively trying to reduce visits. To get that appointment they call the number whose real wait is measured in hours rather than seconds. Sixteen field offices were offering no or limited service as of late July, two of them closed for more than a year, and a group of senators has asked the agency to explain why. None of this is aimed at anyone. It is the ordinary result of removing staff faster than the online channel absorbs the work, and of measuring the phone system in a way that makes the resulting queue invisible in the published numbers. ### What Is Working, and What to Do About the Door Two things are worth saying in the agency's favor. Retirement and survivor claims are still processed quickly once filed, about 85 percent within two weeks. And the repeal of the windfall elimination and government pension offset provisions was implemented faster than promised: more than 3.1 million retroactive payments totaling about 17 billion dollars went out by last July, five months ahead of schedule, to roughly 2.8 million affected people. The paper check question landed more gently than the headlines suggested. An executive order required electronic payment from the end of last September, but the agency has continued issuing paper checks where a beneficiary has no other means to receive payment, and they are now under one percent of volume. *The agency did not stop serving people who cannot verify themselves online, it simply left them one door and then made the queue for that door invisible in the statistics.* The practical preparation is unglamorous and works: create the online account while you still have a current photo ID rather than when you need something, and if the account cannot be created, book the in-person appointment early, because the wait to reach someone who can book it is the part the dashboard does not show. ![](https://storage.ghost.io/c/5b/93/5b931ca3-34c1-4bd0-ba9d-9cc78907a475/content/images/2026/09/short-queue-outside-small-government-office.jpg) --- more interesting content [Meet the Wall Street Veterans Behind Colombia's #1 Coffee Producer ](https://click.milmkt.com/pdxq/1CL88132?ref=millionaire-marketing.ghost.io)(Sponsored by Green Coffee Company) [The Creators Behind The Walking Dead and Invincible Are at It Again ](https://click.milmkt.com/cfrh/1E7133?ref=millionaire-marketing.ghost.io)(Sponsored by Skybound) [Chaikin: $248 Trillion “White Swan” to Hit AI Markets as soon as Sept. 29th](https://click.milmkt.com/uwxf/1E5134?ref=millionaire-marketing.ghost.io) (Sponsored by Stansberry Research) [Elon Musk Predicts This Will be the Next Wave of AI](https://click.milmkt.com/rydd/1E9135?ref=millionaire-marketing.ghost.io) (Sponsored by Brownstone Research) [Blindsided if you’re too distracted to see what’s coming](https://click.milmkt.com/cofr/1CL3234?ref=millionaire-marketing.ghost.io) (Sponsored by Brownstone Research) [This Studio’s Tapping Into a $600 Billion Market](https://click.milmkt.com/nunk/1CL1138?ref=millionaire-marketing.ghost.io) (Sponsored by Skybound) --- *DISCLAIMER* *The content in this email does not constitute an offer or solicitation to buy or sell any financial instrument. All commentary is general in nature and is not directed at any individual investor.* --- *— John Stone*